Home / Replacement car
A replacement car while yours is repaired
Accidents are disruptive enough. Keep moving with a replacement car that suits you.
- Usually no cost to you if you weren't at fault
- Cars to suit most needs, from hatches to utes
- Keep it until your car is ready
How it works
From accident to back on the road
- Tell us about the accident and your car
- We check whether you're eligible for a replacement car
- We arrange a car for the day you need it
- Return it when your own car is ready
FAQs
Replacement car questions
Who pays for the replacement car?
If another driver caused the accident, the cost of a replacement car can usually be claimed from their insurer, so it's at no cost to you. If you were at fault, your own policy may include a hire car. Check your policy, or call us and we'll help you work it out.
What kind of car will I get?
We aim to match your car as closely as we can, whether it's a small hatch, a family SUV or a ute.
How long can I keep it?
Usually until your own car is repaired and ready to collect.
Do I need to use your workshop for the repair?
No. We'd love to repair your car, but you can book a replacement car even if someone else is doing the repair.
Need a car today?
Book online or call 1300 721 840.